Normally, no — but if you ask, we’ll always let you know respectfully. Email us at info@theclassytea.com.

Yes! We’re happy to consider reasonable offers from serious buyers. While our prices are already competitive and reflect any imperfections, we love working with collectors and are open to fair discounts. Feel free to message us—we’ll gladly take a look.

Message us at info@theclassytea.com

Yes! We're happy to provide extra dimensions or photos—just let us know what you'd like to see. We want you to feel fully confident before you buy.

We just need specifics ("the length of the of the stem of the glass", "size of the base of the lamp", "can you zoom in the figurine's face?"). The clearer the better.

Yes! Email us at info@theclassytea.com with the pieces you’d like. We can combine shipping and often offer a bundle discount.

We work first-come, first-served to keep things fair, but for serious interest we can sometimes hold an item briefly. Email us at info@theclassytea.com and we’ll see what’s possible.

Often, yes! We may have extra inventory or can source matching pieces. Email us at info@theclassytea.com and we’ll help you complete your set.

Depending on the pattern, absolutely! Contact us at info@theclassytea.com with your request and we’ll see what’s possible.

Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Mastercard, PayPal, Venmo, and Visa.

All payments are processed securely via Shopify’s checkout or trusted providers like PayPal, Amazon, and Klarna. Your payment information is never stored or shared

Yes! We ship worldwide with expert care and full insurance. Duties are the buyer’s responsibility. More details here: Shipping Policy.

Trusted carriers such as USPS, UPS, and DHL. Free Standard Shipping lets us pick the safest, fastest service; expedited options are also available.

Processing and Packing Times:
Most orders leave in 1–3 business days. We’ll email you if we foresee a delay. More info: Shipping Policy.

Transit Times:
U.S.: 2–4 business days once shipped.
International: 4–22 business days, depending on customs. Deadlines? Email us at info@theclassytea.com.

Yes! Overnight or 2-day options show at checkout. For time-critical gifts, email us before ordering and we’ll recommend the fastest safe service.

We double-box when necessary and use multiple layers of cushioning. Every item is packed as if it’s headed to a museum.

Only before the label is printed. Email us immediately at info@theclassytea.com.

First, check with the carrier. Still missing? Email us at info@theclassytea.com; we’ll open a trace.

Yes — every order is fully insured end-to-end.

For large or high-value orders near us, local delivery may be possible. Email info@theclassytea.com to inquire.

Yes! Leave instructions at checkout or email us after ordering.

Absolutely. Enter the recipient’s address at checkout and we’ll ship directly. Gift message? Just let us know!

Yes — any time before it ships. After shipment, our Return & Refund Policy applies: Refund Policy.

14 days from delivery. Item must be in the same condition. Full details: Refund Policy.

We don’t exchange one item for another. Feel free to return your purchase and place a new order.

Please save all packaging and take photos. Email info@theclassytea.com and we’ll handle the claim.

Contact us within 3 days of delivery at info@theclassytea.com. We’ll work with you to make it right. See full policy: Refund Policy.

Only pieces clearly marked “final sale” or “sold as-is.” Everything else follows our 14-day return window.

We issue refunds 2–3 business days after receiving and inspecting the return. Your bank may take a few more days to post the credit.

Yes — keep the original box and all packing materials until you’re sure you’ll keep the item. Returning it safely in the same packaging helps ensure a smooth refund.