We're happy to assist.

Have a question, special request, or need help with an order? We’re here to assist.

Every message is read by a real person

We aim to respond within 1 business day.

Contact Information

Email (Product Inquiries):
info@theclassytea.com
Email (Customer Support & Privacy):
support@theclassytea.com
Email (Returns & Exchanges):
returns@theclassytea.com
Customer Support Hours:

Monday–Friday, 9:00 AM – 5:00 PM Eastern Time

Text Support:
(202) 798-1411
We offer text-based support at this number during business hours for quick questions and order updates.

More questions? Try our Frequently Asked Questions section.

Studio & Contact Address:
1140 3rd Street, N.E.
Washington, DC 20002

Contact form

Press & Collaborations

If you're a journalist, stylist, or creative professional interested in working with us, please contact press@theclassytea.com with “Press Inquiry” or “Collaboration Request” in the subject line.

Trade & Stylist Access

We’re happy to work with interior designers, stylists, and creatives seeking one-of-a-kind pieces. Trade pricing may be available on select pieces. Email press@theclassytea.com with your business name and credentials.