Have a question, special request, or need help with an order? We’re here to assist.
Every message is read by a real person
We aim to respond within 1 business day.
Contact Information
- Email (Product Inquiries):
- info@theclassytea.com
- Email (Customer Support & Privacy):
- support@theclassytea.com
- Email (Returns & Exchanges):
-
returns@theclassytea.com
- Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM Eastern Time
Text Support:
(202) 798-1411
We offer text-based support at this number during business hours for quick questions and order updates.
More questions? Try our Frequently Asked Questions section.
Contact form
Press & Collaborations
If you're a journalist, stylist, or creative professional interested in working with us, please contact press@theclassytea.com with “Press Inquiry” or “Collaboration Request” in the subject line.
Trade & Stylist Access
We’re happy to work with interior designers, stylists, and creatives seeking one-of-a-kind pieces. Trade pricing may be available on select pieces. Email press@theclassytea.com with your business name and credentials.