Terms of Service

Terms at a Glance

  • Use of this website constitutes agreement to our Terms
  • Orders ship within 1–3 business days
  • Returns accepted within 14 calendar days of delivery (U.S. only)
  • Free prepaid return shipping for U.S. customers
  • Refunds issued within 2–4 business days of item inspection
  • Disputes governed by Virginia law

Last Updated: May 13, 2025

1. Overview

ClassyTea LLC (“we,” “our,” or “us”) operates https://theclassytea.com. These Terms of Service govern your use of this website. By accessing our site or making a purchase, you agree to be bound by these terms. They apply to all users, including customers, browsers, vendors, and affiliates.

2. Eligibility

You must be at least the age of majority in your jurisdiction, or have legal parental consent, to use this website and place orders.

3. Order Processing & Delivery

  • Handling Time: 1–3 business days
  • Estimated Delivery: Most orders arrive within 3–7 business days total (1–3 days handling + 2–4 days transit)
  • Orders ship from our fulfillment location in Virginia. Carrier selection is based on service level, weight, and destination.

4. Returns & Refunds

Returns are accepted from U.S. customers only. Our full policy is available at https://theclassytea.com/pages/return-policy. Key terms include:

  • Returns accepted within 14 calendar days of delivery
  • Free prepaid return shipping provided for U.S. customers
  • Exchanges are not currently offered
  • Items marked "Final Sale" are not eligible for return
  • Items sold as sets must be returned complete
  • Refunds issued within 2–4 business days of item inspection
  • Return abuse may result in future limitations; customers will be notified

5. Refund Timing & Method

  • Refunds are issued to the original form of payment
  • Typically processed within 2–4 business days of item inspection
  • Bank posting may take up to one billing cycle

6. Shipping Liability

All shipments are insured. If your order arrives damaged or incorrect, contact us within 14 days of delivery with photos of the item, packaging, and shipping label. If damage is confirmed, a refund or replacement will be issued at no cost.

7. Third-Party Services

We use third-party providers for payment processing, email, analytics, and support. Each provider operates under its own privacy and security terms. We are not liable for issues originating from third-party platforms.

8. Intellectual Property

All content on this website—including text, photography, branding, and product data—is the property of ClassyTea LLC and may not be reproduced or redistributed without written permission.

9. Limitation of Liability

Our liability is limited to the value of the transaction. We are not responsible for indirect, incidental, or consequential damages related to website use or product purchase.

10. Privacy & Data Use

We collect and use personal information in accordance with our https://theclassytea.com/pages/privacy-policy. This includes data used for order fulfillment, fraud prevention, and improving your site experience.

11. Do Not Sell My Personal Information

If you are a resident of California (CCPA), Virginia (CDPA), or a similar jurisdiction, you may:

  • Request access to your personal data
  • Request deletion of your data
  • Opt out of the sale or sharing of personal data (ClassyTea does not sell personal data)

Email privacy requests to support@theclassytea.com. We respond within 30 calendar days.

12. Dispute Resolution & Jurisdiction

These terms are governed by the laws of the Commonwealth of Virginia. Disputes will be resolved in the courts of Prince William County (22191), Virginia.

13. Updates to These Terms

We may update these Terms of Service without prior notice. The current version is always posted on this page with the effective date listed above.

14. Contact